
About us
Tykans is a company of passion-filled people making a difference for our customers. With every desire there is at least one path to success, and everything counts – from the smallest to the largest contributions. From our humble beginnings in 2005, our family has grown. We are grateful for the opportunity for all of us to work together, and everyone at Tykans has a place in our family. Each person is encouraged to pursue their passion and is supported in their personal and professional development. The commitment of each member of the Tykans family is truly incredible.Our core values
Our core values make up our DNA. This is what we’re all about.Team Work
We are colleagues working together, sharing knowledge, talents, and skills to achieve common goals.
Quality
We continuously strive to achieve excellence at all levels in our organization.
Innovation
We improve and innovate every process to evolve it “From Good to Great!”
People
We have an open culture where our colleagues feel valued and take a sense of pride in their work passions.
Meet our leadership team
Anna Silverman
Managing Partner & CEO
As Managing Partner and CEO of Tykans, Anna Silverman sets the strategic direction for Tykans to provide the best customer experience and steers the continuous growth of operations. Passionate about people and customer experience she believes that with the right people and care, anything can be accomplished.
Manna Ng
Director of Business Development
Meticulous about delivering the best solution, Manna is Director of Business Development. She works hand-in-hand with team members across the organization to ensure no detail is overlooked. Manna helps bring customers ideas to life by offering intuitive insight, rational analysis, and recommendations to any situation.
Rukshan Tennakoon
Director of Service Delivery
Working with every team member of Tykans to attain success, Rukshan is Director of Service Delivery. An expert in the contact center and communication technologies, Rukshan’s experience in project delivery of complex solutions, contact center implementation, and workforce management solutions makes him an essential asset in all Tykans projects.
Nick Canarejo
Director of Quality Assurance & Support
Collaboratively working with the cross functional teams, Nick is Director of Quality Assurance & Support. He works in an Agile (Scrum/Kanban) environment and is involved in all technical and project activities within the team, such as sprint planning, test planning, testing and documentation.
Jorge Wong
Director of Operations
An advocate for excellence, Jorge is Director of Operations and Customer Relationship Management. He accomplishes quality through effective operational performance and management. He is a vital leader, mentor, and coach with proven collaborative skills that empower high-performance teams.
How we work as a team

At Tykans, we get into a boat together and immediately start working to navigate the rapids and changing currents of technologies. Always moving forward to successfully reach the final destination. With our combined experience each team member plays a critical role in moving projects forward.
Our culture

Celebrate
Reasons to celebrate abound. From finding a breakthrough, creating a brilliant idea, or simply because it is +1°C outside. We thrive on high-fives and kudos with our work family and customers.

Active
With many clubs reflecting our staff’s personal passions, our outdoor and indoor activities continue year-round.

Inclusive
We have a chair for everyone. From ergonomic desk chair, comfy lounger, yoga ball or bean bag, come sit with us – let's chat.

Fun facts
75%
Enjoy spicy food
65%
Love hiking
70%
Love coffee
75%
Love tea
45%
Have climbed a mountain