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Software Developer

About Tykans

Empowered by great people, Tykans provides innovative technical solutions and services for large businesses to enterprise organizations.

Specializing in software development and deployment, customer experience, and timely delivery of quality services, we continue to grow in the current economic market. Tykans’ growth and ongoing success is mainly attributed to the effectiveness of our team, consisting of highly specialized team players who work collaboratively to exceed our customers' expectations.

We are looking for you! Come join our talented teamBring your passion! 

Genesys Partner

Software Developer

Full Time  |  Calgary, Canada


The Opportunity

Tykans is currently offering an exciting opportunity for a Support Analyst to be part of our team and help us continue our growth. As a Support Analyst, you will be maintaining and monitoring the various applications and systems for Tykans’ business, including communications and interactions in the support e-mail account, and creating tickets with all the appropriate details relevant to a case. The role is tasked with diagnosing and solving complex technical issues and collaborating with team members to assist with technical requirements. 

This position requires the candidate to be in Calgary. 

What You'll Do

  • Collaboratively work with the cross functional teams in an Agile (Scrum/Kanban) environment and be involved in assisting all technical activities within the team such as sprint planning, software development life cycle activities, code reviews, research, deployments, and documentation creation. 
  • Work on new and existing Applications, Web Portals, Application enhancements, and features, bugs and fixes, release planning, and production system investigations as part of the development team. 
  • Solve any Database (SQL Server) and Application Performance Issues. 
  • Ensure software deliverables align with the technical architecture, development standards, and quality practices. 
  • Assist in building and executing integrated unit tests for all code modules. 
  • Develop well documented, intuitive, intent-revealing code as well as sustainment documentation. 
  • Create a learning environment through collaboration, shared knowledge, and leadership. 
  • Monitoring the technical performance of internal systems. 

What You'll Bring

To be successful in this role, you will need the following education, experience, and skills

  • A Bachelor’s Degree in Computer Science, Software Engineering, or equivalent professional experience 
  • Microsoft technologies expert, especially in .Net CORE 6, 7 or higher, and SQL 
  • UI/UX design and principles 
  • Web design and development 
  • Web Services and Responsive UI 
  • Agile development practices and concepts 
  • Integration with 3rd party API's 
  • Object-oriented design and development 

Tools and technologies, you have used: 

  • ASP.NET Core 6.x, MVC, API/REST services 
  • Visual Studio 2017/2019 or higher 
  • UI Frameworks (Bootstrap 3.0+, jQuery, etc.) 
  • SQL Server database design and optimization 
  • SQL Management Studio 
  • Dapper, Git 
  • HTML, CSS, and Javascript
     

Nice to have: 

  • Native application development 
  • Azure or Amazon AWS cloud services, Azure DevOps 
  • Adobe Creative Suite software: InDesign, Illustrator, Photoshop 
  • Familiarity with Bots, AI, and Scripting 

Working at Tykans

Tykans is dedicated to creating an inclusive workplace that promotes diversity and highlights employees' unique contributions to our company's and our customers’ success. We promote a workplace that fully represents the different cultures, viewpoints and backgrounds of our customers and the communities in which we live and serve.  

At Tykans, we are committed to the physical and mental well-being of our employees. We also recognize that everyone is different and the way in which people work in order to be productive is not the same for all.  

These are some of the reasons our employees love working at Tykans: 

  • Work-life balance; flexible working hours  
  • Competitive salary 
  • Resources and activities for the physical and mental well-being of our employees 
  • Comprehensive benefit packages 
  • Family-like work environment 
  • Team bonding events 

About Tykans

Empowered by great people, Tykans provides innovative solutions and services  for large businesses to enterprise organizations. Specializing in software development and deployment, customer experience, and timely delivery of quality services, we continue to grow in the current economic market. Tykans' growth and ongoing success is mainly attributed to the effectiveness of our team, consisting of highly specialized team players who work collaboratively to exceed our customers' expectations. 

We are looking for you! Come join our talented team. Bring your passion!

 

Contact us today 

Partner with us today, and let our team of experts transform your contact experiences into a tailored solution that perfectly fits your business needs. Together, we can create an unparalleled customer journey that propels your business forward. 
Improved Customer Engagement

Improved Customer Engagement

Personalize your solutions to engage with your customers, fostering loyalty and satisfaction.

Enhanced Efficiency

Enhanced Efficiency

Streamlined processes and integrations ensure efficient handling of customer interactions, saving time
and resources.

Increased ROI

Increased ROI

Our tailored solutions generate a positive ROI
by aligning the contact experience with your business objectives.

Competitive Advantage

Competitive Advantage

Stand out from the competition by offering unique and memorable contact experiences that set your brand apart.

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