Ideas made possible

Who we are

We collaborate with you to build innovative systems for communicating critical information and serving your community. We help enhance connections to deliver the best contact center experience at every level.

Nestled within the foothills of the majestic Canadian Rockies, we are based in Calgary, Alberta, Canada. We are a women owned and managed technology company specializing in the delivery of communication and data solutions for publicly facing and community serving organizations.

Services

Innovative communication that serves communities.

Migrate

With the changing tides of technology, you may need to trade legacy infrastructure and systems for soft solutions such as cloud services. Migrating to a modern platform provides a robust, secure, and scalable environment that will exceed expectations.

Say hello to your new space where your ideas can thrive.

Integrate

Seamless integration saves our most precious, non-renewable resource: time. Having the information on hand will make things more convenient.

Join the future. Integrate today to render the benefits of tomorrow.

Create

Each contact center is unique and may require different solutions to reach optimal performance. We work closely with you to bring your vision into reality.

Let's take your business to new heights.

Automate

Today's business requires continuous modernization. Automation helps increase customer satisfaction, staff retention and profitability. How much or how little to automate is all up to you.

Take action today for the possibilities of tomorrow.

Operate

Whether manual or automated, support is always available. Peacefully operate 24/7, knowing we're here for you.

Let us handle the worry so you can sleep soundly.

We

our customers

See the stories behind their success

From the beginning stages of development to implementation, Tykans was there… They understood our vision and goals, and created a call center platform that meets the needs of operations, and more importantly, our clients.

Jason

Alberta Health Services

I was super pleased with the response time and design put forth by Tykans. [They] did an excellent job… working to ensure all our holes were properly filled. Last minute changes were accommodated […] I had no concerns as everything was delivered as expected and on time.

Christian

Alberta Health Services

The Tykans team was instrumental in the success of our transition to Genesys Cloud. I'm extremely happy [with] how smoothly the work has been completed… Thank you for your efforts and hard work, and for the continued partnership!

Shawn

Oil & Gas company

As a company, we came to Tykans with a vision to innovate our business operations. They took that vision and made it an absolute reality. I count myself extremely fortunate to have been able to not only work with them, but to learn from them as well. Their attention to detail, work ethic and personal relationship skills made working [together] more than an enjoyable venture.

Brennen

Medi-Com Consulting

Tykans has had regular involvements with our [IT] department for various scopes of work in many different disciplines. This is a huge boon to anyone in need of professional services to complete projects in a timely manner… I was very pleased with the engagement as a whole… Tykans Group maintained active management over the resources/hours used to make sure the expectation and results aligned.

Raffi

Rogers Insurance

The Tykans formula

Optimize savings

Every dollar counts. We work together to deliver quality solutions within your budget.

Implement

With our proven and tested approach, we can work with any deadline.