About Tykans
Empowered by great people, Tykans provides innovative technical solutions and services for large businesses to enterprise organizations.
Specializing in software development and deployment, customer experience, and timely delivery of quality services, we continue to grow in the current economic market. Tykans’ growth and ongoing success is mainly attributed to the effectiveness of our team, consisting of highly specialized team players who work collaboratively to exceed our customers' expectations.
We are looking for you! Come join our talented team. Bring your passion!
Join Our Talented Team!
Empowered by great people, Tykans provides innovative technical solutions and services for large businesses to enterprise organizations. Specializing in software development and deployment, customer experience, and timely delivery of quality services, we continue to grow in the current economic market. Tykans’ growth and ongoing success is mainly attributed to the effectiveness of our team, consisting of highly specialized team players who work collaboratively to exceed our customers' expectations.
The Opportunity
Tykans is currently offering an exciting opportunity for a Support Analyst to be part of our team and help us continue our growth. As a Support Analyst, you will be maintaining and monitoring the various applications and systems for Tykans’ business, including communications and interactions in the support e-mail account, and creating tickets with all the appropriate details relevant to a case. The role is tasked with diagnosing and solving complex technical issues and collaborating with team members to assist with technical requirements.
This position requires the candidate to be in Calgary.
Submit your job application.
Contact us today
Improved Customer Engagement
Personalize your solutions to engage with your customers, fostering loyalty and satisfaction.
Enhanced Efficiency
Streamlined processes and integrations ensure efficient handling of customer interactions, saving time
and resources.
Increased ROI
Our tailored solutions generate a positive ROI
by aligning the contact experience with your business objectives.
Competitive Advantage
Stand out from the competition by offering unique and memorable contact experiences that set your brand apart.